Mental health support

Mental health navigator

It is completely natural to feel fearful or anxious from time to time. If your worries are starting to spiral, it is important to ask for help.

The Monarch Clinic program

Reach out for 100% confidential mental health support and services for members and their immediate family.

Health Assist – your ‘good health partner’

Focus better. Stress less. Do your best work. Get the most out of everything Australia has to offer. It won’t cost you anything extra.

Visit our Health Assist page to find out more.

How does it work

Worried about your child?

Speak to an online paediatric emergency doctor for kids. This is a free service for members with children aged new-born to 15 years*.

Visit Cub Care to discover more.

Bump to baby program

Receive free* access to a program that provides expertise and support from pregnancy, right through to the first year of your child's life.

Visit the bump to baby program page to see more.

After-hours urgent care

Urgent care from 8pm to 8am every day (AEDT)*. They will help you decide if you need to go to a hospital, or book telehealth or video appointment or arrange for a home doctor visit.

Please visit the Choice Network to find after-hours providers.

Healthier Me coaching program

Dedicated coaches include dieticians, nurses, diabetes educators, exercise physiologists, occupational therapists, midwives and maternal child health nurses.

Visit Health Assist to get access.

Tests and other medical services

Find pathology, urology, and radiology service providers here. You will need a referral letter from your doctor.

Visit our medical tests and services section to find providers near you.

COVID-19 vaccine, booster, and tests

What you need to know about the COVID-19 vaccine and tests, including how to get proof of your COVID-19 vaccination without a Medicare card.

Visit our COVID-19 information section to learn more.

What if I get sick?

Find a doctor to speak to online, in person or get a doctor to visit you at home, after-hours.

For more information, visit our what to do if I'm sick section.

Get online care

When you need to speak to a doctor but don't want to leave the house.

Visit our online doctors section to get care.

best doctors

Need a second opinion?

Access Best Doctors to get a second opinion or check your treatment options for most illness, injury, or disease.

Visit our Best Doctors section to find the best doctors near you.

*A child receiving care from Cub Care needs to be an active and financial CBHS International Health member. Refer to your level of health cover for eligibility, service limits, benefits, and any applicable waiting periods. OVHC Base Hospital policy holders are not eligible for no out-of-pocket costs for this service. If you would like to upgrade your cover to be eligible for no out-of-pocket costs for this service call us on 1300 174 537^ and press 1 or 3 between 8am-7pm (AEST) Monday to Friday or email us:

If you have any questions or would like to know more about managing your health, contact us on the details below.

Overseas Visitors Health Cover (OVHC)

1300 174 537 (24/7)
From Overseas (+61) 2 8604 3537

Overseas Student Health Cover (OSHC)

1300 174 538 (24/7)
From Overseas (+61) 2 8604 3537