Contact us

Looking for other ways to contact CBHS?

We are here and ready to support you with exceptional member care service, simple claiming, affordable premiums and high-value products and benefits.

General enquiries

Call us anytime, any day, in any language. Our 24/7 medical, interpreter and personal assistant helplines are below. You can also send the team an email and we’ll get back to you with 48 hours.

Overseas Visitors Health Cover (OVHC)

1300 174 537 (24/7)

From Overseas (+61) 2 8604 3537

ovhc@cbhscorp.com.au

CBHS Corporate Health, Attention: OVHC, Locked Bag 5098, Parramatta NSW 2124

Overseas Student Health Cover (OSHC)

1300 174 538 (24/7)

From Overseas (+61) 2 8604 3538

oshc@cbhscorp.com.au

CBHS Corporate Health, Attention: OSHC, Locked Bag 5098 Parramatta NSW 2124

Disputes and Complaints

Email - complaints@cbhscorp.com.au

Calling inside Australia - 1300 586 462 (Monday to Friday 7am-7pm AEST)

Calling outside Australia - +61 2 8604 3500 (Monday to Friday 7am-7pm AEST)

Post - CBHS Corporate Health Pty Ltd, Locked Bag 5098 Parramatta NSW 2124

Need more information relating to disputes & complaints? Click here for more details

Private Health Insurance Ombudsman

To make a complaint, contact the Commonwealth Ombudsman at www.ombudsman.gov.au.

For general information about private health insurance, see www.privatehealth.gov.au.