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We are here and ready to support you with exceptional member care service, simple claiming, affordable premiums and high-value products and benefits.
General enquiries
Call us anytime, any day, in any language. Our 24/7 medical, interpreter and personal assistant helplines^ are below. You can also send the team an email and we’ll get back to you with 48 hours.
Overseas Visitors Health Cover (OVHC)
Within Australia: 1300 174 537 (24/7)
From Overseas: (+61) 2 8604 3537
CBHS Corporate Health, Attention: OVHC, Locked Bag 5098, Parramatta NSW 2124
Overseas Student Health Cover (OSHC)
Within Australia: 1300 174 538 (24/7)
From Overseas: (+61) 2 8604 3538
CBHS Corporate Health, Attention: OSHC, Locked Bag 5098 Parramatta NSW 2124
^CBHS International Health may refer you to third party providers when you use the medical, interpreter and personal assistance helpline. If you decide to engage a provider, it will be on the basis that CBHS International Health will
not be responsible, and you will not hold CBHS International Health responsible, for any liability that may arise from that engagement.
Disputes and Complaints
Email - complaints@cbhscorp.com.au
Calling inside Australia - 1300 586 462 (Monday to Friday 8am-7pm AEST)
Calling outside Australia - +61 2 8604 3500 (Monday to Friday 8am-7pm AEST)
Post - CBHS Corporate Health Pty Ltd, Locked Bag 5098 Parramatta NSW 2124
Need more information relating to disputes & complaints? Click here for more details
Private Health Insurance Ombudsman
To make a complaint, contact the Commonwealth Ombudsman at www.ombudsman.gov.au.
For general information about private health insurance, see www.privatehealth.gov.au.