Online Doctors

Accessing doctor services via your phone.
When it is convenient for you.

When you are not feeling 100% and need to see a doctor, the last place you want to be is in a waiting room at a medical centre. Whether you need a health consultation, medical certificate, referral letter or prescription, you can access these services from your smartphone or desktop. All the doctors are fully qualified and based in Australia.

Benefits in using online doctors

  • Speak to a doctor when it is convenient to you.
  • No need to leave your home, especially when you are unwell.
  • Save on time travelling to your appointment.
  • No more waiting in a crowded medical centre.

 

Provider 
Qoctor_Logo_300-90InstantConsult_Logo_300-90InstantConsult_Logo_300-90
What is the cost? FREE^. There are $0 out-of-pocket costs for this service for eligible CBHS International Health members*. Non-eligible members can access these services but will have to pay the consult fee and can’t make a claim.You will need to pay for the consult upfront and make a claim with us to receive a benefit (up to the service limit for your level of health cover)*. You will need to pay for the consult upfront and make a claim with us to receive a benefit (up to the service limit for your level of health cover)*.
Getting Started 

Register here

You will need your CBHS International Health membership number to register

Register here

You will need your CBHS International Health membership number to register

If after a telehealth consult you are still worried about your child’s health, visit Cub Care or call 1800 312 611 for an after-hours online consultation with an emergency paediatric doctor.

Register here
Returning users CBHS Telehealth GP Appointments | 24-7MedCare

 

qoctor.com.auVisit Cub Care or call 1800 312 611instantconsult.com.au
Accessibility Website (using the link above) or call 1800 719 795Website

Website or phone number

Website or download Instant Consult app available in both iOS and Android
List of services available Medical certificates
Carer certificates
Prescriptions for most medications
Repeat prescriptions
Doctor's referral letters
Health consultations
Medical certificates
Carer certificates
Repeat prescriptions
Medication delivery
Referral letters to specialists

Online after-hours consultations with emergency paediatric doctors

Medical certificate
Doctor’s referral 
Prescriptions for medicine
Health Consult
Booking required YesYes

Yes

Not required. The next available doctor can connect with you instantly.
Need help? Book online for appointments from 8am – 8pm every day (AEDT) or call 1800 719 795 if you require urgent care after 8pm.LiveChat available from: Monday - Friday 8.30am-9pm & Saturday 8.30-12.30 (AEDT)

For enquiries or appointments call 1800 312 611

Call 1300 003 310 between 6am – midnight (AEST) 7 days a week or email support@instantconsult.com.au

 

How it works

  1. Register to set up your profile.
  2. Fill in the questionnaire when you book an appointment and pay for the service. Remember to save this receipt.
  3. After your consult, submit a claim to CBHS International Health team by taking a photo of your membership card and the receipt, then email it to: internationalclaims@cbhscorp.com.au

Have a question? We're here to help.

From pricing to products, or when to see the doctor - our team can give you answers.

Contact us