Frequently asked questions
We have a network of doctors where you can access treatment at little or no cost upfront. Calling us first will help you:
- Work out what you need to do
- Work out who you need to see for help (at as little or no cost if possible).
We also have a network of hospitals where your treatment can be covered at little or no cost, so if you need to see a specialist or go to hospital, call us so we can help you find the best option.
If you're very sick or need an operation you may need to go to hospital. You may also be taken to a hospital emergency room if you have a medical emergency.
In Australia we have two types of hospitals:
- Public hospitals which are owned and run by our state governments
- Private hospitals which are owned and run privately.
Getting into a public hospital for an operation can take a long time. You also won’t always get to choose your doctor.CBHS International Health has agreements with a range of hospitals and going to one of these hospitals for your treatment can reduce or eliminate any additional costs you may have to pay for your hospital stay. Call us on 1300 174 537 (OVHC) or 1300 174 538 (OSHC) to find out which hospitals are within our hospital network and what you're covered for before you go into hospital.