Frequently Asked Questions
As most overseas visitors or workers are not eligible for Medicare (our publicly funded healthcare for residents and citizens), getting an appropriate level of health cover is a requirement for a range of work and visitors visas. Some visa subclasses must purchase and provide proof of acceptable OVHC when applying for their visa and maintain cover for the entire time they are in Australia.
Depending on the type of cover you buy, your OVHC will keep you protected against some of the costs of medical treatment if you get sick or have an accident. Some treatments can cost thousands of dollars!
Your policy starts when you arrive in Australia and have contacted CBHS International Health to activate your policy. It’s important that you contact us when you arrive or when your new visa starts so that we can activate your cover. Note that you're not covered for treatment outside of Australia.
OVHC is health cover that complies to a standard set by the Australian Department of Home Affairs (DoHA). It’s part of the requirements for a range of visas when coming to Australia. CHBS International Health offers affordable health cover to suit your budget and needs. These products are only available to overseas workers of specific visa subclasses.
Once you’ve bought your cover, an email with your compliance letter will be immediately sent to you. Please make sure you provide a valid email address to avoid delays. If you have not receive your letter, contact CBHS International Health at firstname.lastname@example.org.